SOLACE ZONE

Natasha Milivojevic-Kovacevic, CR
Sociologist 
DRPA Advanced Certified Mediator | Certified Victim Advocate (CR) 


Proficient in English, Conversational+ in Serbo-Croatian, & Bosnian | Understands Some Bulgarian, Macedonian, Polish, Slovenian  

MEDIATION | CONFLICT RESOLUTION | RESTORATIVE JUSTICE| CRISES INTERVENTION
Idealistic, Caring, Knowledgeable, Open-Minded, Flexible, and Settlement Driven Mediator 

• Disabled Folks Who Need Help
  • Parent and Teen Disputes - Mediation strengthens the parent child relationship, and complements individual and family therapy. Mediation is not about the “troubled teen”  or “bad parent,” but rather resolving the parent child conflict, and / or crises intervention. Truancy, Curfew, Household Responsibilities, Grades, Rebellious Behavior, Choice of Friends, Argumentative Behavior
  • Transportation / Trucking Industry Disputes - Independent contractor, insurance, 
  • Business  / Client Disputes
  • Business to Business Disputes

VICTIM ADVOCACY SERVICES
Compassionate Victim Advocate with Extensive Knowledge of Grief Processes with Superb Documentation Skills
Victim Advocacy and Legislation regarding Victim Rights, The Legal Process and Effects of Victimization on the Victim, Civil and Criminal Litigation Processes, Victim Advocate Skills – Rights - Responsibilities, Assault, Battery, Robbery, Homicide, & Suicide, Domestic Violence, Sexual Assault/Rape and Child Abuse, Grief Process & PTSD, Advocate’s Response to Victim’s in Crises

• Disabled Victim's of Violent Crime's 
• Family of Murder Victims, Domestic Violence Intervention 
• Victim/Witness/Family Interviews and Testimony Preparation, 
• Victim Impact Statements, Crisis intervention, Resource Referrals and Court  Support/Advocacy to Victims of Violent crimes
•  Keep all Victims Information Confidential at all Times Provided Referrals for Counseling, Support groups, Financial Assistance, Housing and Employment 
•  Assess the Physical, Emotional and Spiritual Needs of Victims and Provide Appropriate Referrals 
•  Assist Victims with Safety Planning, Problem Solving, Short & Long Term Goals 
•  Assisted with Funeral Arrangements & Attended Funeral 
•  Accompanied Victims to Court and Provided Emotional Support 
•  Assisted Domestic Violence Victims in Obtaining, Completing, and Filing In-Court & Electronic Orders of Protection 
•  Informed Victims of Civil & Criminal Litigation Process 

EDUCATION

• California State University Chico | Sociology 
• Los Angeles Community College District |  AA - Social and Behavioral Sciences, AA - Liberal Arts and Science, Humanities
• California State University San Marcos | Advanced Paralegal Certification, Victim Advocacy(CR), Mediation(DRPA) 
• Mike Russ Financial Training Centers | Insurance Ethics and Principles Certificate
• Brooke Freight Broker Training | Advanced Freight Broker Certificate
• Century21 Real Estate | Principles of Real Estate Certificate 

EMERGENCY RESOURCES
National Suicide Prevention Lifeline
http://www.suicidepreventionlifeline.org
24 Hour – Local Referrals
1-800-273-TALK (8255)

National Domestic Violence Hotline
https://www.thehotline.org/help/
Our advocates are available 24/7 at 1-800-799-SAFE (7233) in more than 200 languages. 
All calls are free and confidential. 

WeTip Anonymous Crime Reporting Hotline
WeTip is committed to providing the most effective, anonymous citizens crime reporting hotline system in the nation. WeTip promises and ensures absolute anonymity, not just confidentiality. WeTip provides intelligence and information to local, state, federal and international law enforcement agencies relating to criminal activity obtained from an online and telephone crime reporting hotline.
https://wetip.com/

TEEN LINE
www.teenlineonline.org
800-TLC-TEEN (852-8336)

CALIFORNIA YOUTH CRISES LINE
www.youthcrisisline.org
1-800-843-5200
24 Hours Bilingual